The allegations made in these complaints are unverified, are not at all times member of all consumers’ experiences with Advantage, and will get contain dated recommendations (about rates, bonus offers, etc.). Note that a lender with a large customer base is likely to also have a higher number of complaints when compared with smaller lenders.
“You will find a fees package actually have a full time income motivated commission which was create by way of KHESLC, they withdraw XXXX away from my savings account thirty day period and set it inside the account amount XXXX hence continues that which you day and contains as XXXX out-of XXXX this letter I just acquired XX/XX/XXXX thus i shouldn’t be within the standard XXXX XXXX”
We disputed it back at my credit file and since I had signed an agreement it asserted that it absolutely was genuine
“I have a consolidated student load balance that was refinanced in early XXXX with Kentucky Higher Education Student Loan Corporation. In XX/XX/XXXX and again in XX/XX/XXXX I made extra one time payments through the KHESLC online payment system with the intent of accelerating the payback of the loan balance. In XX/XX/XXXX, I received an alert from my credit monitoring service that my student loan balance had increased. I logged into the KHESLC web portal to determine what caused my balance to increase, and was surprised to learn that now EFT payment had been made in XX/XX/XXXX, XX/XX/XXXX, or XX/XX/XXXX. I https://tennesseetitleloans.net/cities/calhoun/ contacted KHESLC on XX/XX/XXXX. I was informed by XXXX that when you make a one time payment online, EFT is temporarily suspended and your due date is pushed out equivalent to the number of monthly payments the one time payment would have covered automatically. The only way to prevent that and continue with the scheduled EFT payments and make a one time payment is to either email or call into a servicing specialist first. I was informed I accepted this practice by signing up for EFT payments 14 months ago, and was also denied my request to have the payment I made back in XX/XX/XXXX and XX/XX/XXXX retroactively applied to the monthly statement balances and accrued interest credited. I also requested and was denied an escalation to a manager or supervisor to review. At no time during the online payment process was I made aware the one time payment would pause my monthly scheduled EFT payments, or given the option to choose whether or not I wished to pause or continue those payments. If desired, it would have been very easy for KHESLC to make me aware with a pop up or acknowledgement at the time of payment so I could take appropriate action to ensure my regularly scheduled EFT payments continued. As a result I lost over <$>of what should have been a payment on loan principle to interest. If not outright illegal, this practice is clearly unethical.”
I do believe which are a good predatory lending tactic for which KHESLC could possibly increase accrued focus toward loan with no degree or purpose of borrower, in order to increase their earnings
“I first started receiving phone calls off Kentucky degree immediately after my dad passed away in the XX/XX/XXXX. I avoided new phone calls in the beginning but felt like I needed to wash upwards my borrowing from the bank thus i answered the phone. I assumed on account of my personal feeling once my dad passed, it was the mortgage I’d years and years in the past. I even set up commission preparations into college so i you will definitely pay back hello. Well when i are providing higher for the my credit file seeking to to acquire some thing repaired We observed other deceptive craft back at my credit history. Such as for example that have a few other social cover quantity associated with my membership. Including several other profile which were not mine and now have once the already been eliminated when i browse my credit file We observed the school which i originally had the loan is on the website while the account finalized. Whilst I am thinking about this Kentucky degree they reveals You will find actually generated repayments that i had not prior. It shows I experienced the mortgage inside the XXXX and i performed perhaps not get a loan regarding you to university inside XXXX. I additionally hit out to the institution of course they in the end entitled me personally right back, I experienced a long talk with hi ladies in the my personal account I inquired the woman to deliver me personally the first data of the loan where I got first already been the mortgage for the business. We continue to have perhaps not acquired that documents thru email. She also continued and on on the all of the processes I would need to go through, which in turn, I shared with her which had been not my mortgage. I’m not gonna spend financing that is not mine I am following through. I entitled and you may talked with a female toward credit bureau exactly who provided me to get in touch with you guys. Please help me with this particular count as it is going to end me of providing my personal stimuli otherwise whatever else which can are from the us government particularly my taxation return, ect. I really don’t owe which financing, and that i can also be install a duplicate out-of dos away from my personal borrowing from the bank profile. Then you can observe that I didn’t make this loan and get select all other fake craft that has been towards my account. Thank you so much to suit your time and I’m hoping so you can listen to back in the near future.”